Challenges for Quality Management in Higher Education – Investigating Institutional Leadership, Culture and Performance
نویسندگان
چکیده
In an era of global economic recession, Higher Education Institutions (HEIs) are experiencing severe pressure from budget reduction. As a result, they have been forced to develop more competitive ways in order to tap on resources and capabilities stemming from contemporary rapid technological and organisational changes. Thus, quality management issues have drawn the interest of academics and practitioners in order to build a sustainable competitive advantage battling against economic recession (Altbach et al., 2009).
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